| All of our products support over 2,500 mobile devices across North America, Europe, and Asia so no need to worry about compatibility problems!
DataWiz offers organization fast, easy, robust solutions for enterprises looking to streamline and integrate business operations onto mobile devices. Our solutions are compatible with all mobile devices on the market. Customers, employees and business partners can use their existing mobile devices, which reduces application development costs and improve your company's time to deployment.
Mobile Banker™
Mobile Banker™ enables a bank's account holders to directly interact with the bank through their mobile phone, PDA or PC. It is a web-based service that enables account holders to re-order checks, stop check payments, and make account corrections. Through the SMS generator, customers can receive instant alerts for items such as rates for mortgage, CDs, and auto loans. This is an extremely powerful application when combined with our Mobile Marketing Campaign component. Banks can now directly target their customers with new promotional offers right to their mobile phones. Mobile marketing campaigns typically enjoy a 15% to 20% response rate so the payback is instant.
Customers can use their mobile handset to resolve a number of customer service issues such as account corrections or transaction errors. Each service request is tracked through real time updates in the work flow. Customers can track the status of their service request right from their mobile phone, PDA, or PC. When the service request has been resolved an email or SMS alert can be automatically sent to your customer right from the application. This application can also be integrated with the mobile web site component which allows banks to market their services to the growing mobile Internet audience.
Mobile Workflow Manager™ - Issue tracker & workflow manager for mobile users
Mobile Workflow Manager™ is a powerful web-based tool that allows customers, employees, and business partners the ability to submit and track issues right from their mobile phone. Through simple and intuitive forms, customers can conveniently make service requests right from their mobile phones. The application is flexible and can be customized for a variety of industries. Using our Work Flow Engine, service requests will be automatically tracked and routed to the correct department or person within your organization. Email or SMS alerts can be set up in the process flow to notify customers, employees or business partners of the status of their issue. Using SMS short codes (text messaging), your targeted users can enroll, subscribe or even be directed to WAP (web) page for additional information or data collection.
Mobile Workflow Manager™ is a web-based mobile platform that provides:
- Tracking - Tracking issues, services requests, claims, orders from your PC and / or mobile device
- Workflow - Automatic routing and notification to get issues resolved
- Process Management - Managing your company's process for resolving issues
- Status - Real time status updates of issues for PC and mobile users
- Accountability - History and audit trail
- Mobility - Your customers can submit issue, service request, or claim from anywhere in the world using any mobile device
- Compatibility - Over 2,500 Internet ready mobile devices are supported across North America, Europe, and Asia
This solution supports customers in a broad range of industries such as pharmaceutical, insurance, retail, hotel & restaurants, travel, airlines, transportation, consumer electronics, publishing, broadcast, entertainment, government and education.
Mobile Patient Recruiter - Patient Recruitment & Retention for Clinical Trials
Now you can integrate mobile messaging (SMS / text messaging) with other advertising efforts to accelerate the recruitment process. Our solution can be easily integrated with your current print, radio, and TV advertisements. A simple short code placed in your advertisement instructing your audience to send a text message is all that is required. This capitalizes on mobile marketing's greatest attribute, the ability to instantly respond and receive timely information. Upon submission of the text message, respondents can be sent a web link where they can privately read more information about your study. Potential patients can then be prompted to answer questions to pre-qualify them based on your requirements. When a potential patient matches your criteria, their information will be forwarded to the nearest investigator site for follow up. The collected data is instantly available via the web for all project team members. Results can be analyzed on daily basis to determine the most effective advertising medium such as print or radio. Patient retention can also be improved by sending SMS alerts to their mobile phones for appointment reminders. Our platform supports all Internet ready mobile device types and can be used across North America, Europe, and Asia . When compared to traditional advertising alone, we have seen mobile marketing response rates up to 5 times higher.
Mobile Patient Recruiter provides:
- Message delivery is supported for mobile subscribers in over 180 countries
- All major wireless carriers are supported
- Short code acquisition & management
- Interactive 2-way messaging
- Real time web based reports to manage recruitment and analyze media purchases
Mobile Delivery Management
Track-It-Stat -is a web based delivery management solution that integrates Internet ready hand-held PDAs and mobile phones to monitor and track shipments through any number of internal departments, branch offices, or external locations. The solution is ideal for banks, couriers, transportation & logistics companies and any organization with a need to track shipments.
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Mobile Video Portal
The mobile video converter component can be combined with the Mobile Content Management System (Mobile CMS) and provide a complete storefront with mobile device download capabilities. The mobile CMS is a pre-configured Internet portal with video download and streaming capabilities. Customers can log on to your web site, browse video titles and download them directly to their mobile device. The video component can grab live TV broadcasts and provide near live delivery to the mobile device. It will also work with video applications that are currently being streamed on the Internet.
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Mobile Music Portal
The mobile sound converter component can be combined with the Mobile Content Management System (Mobile CMS) and provide a complete storefront with mobile device download capabilities. The mobile CMS is a pre-configured Internet portal with music download and streaming capabilities. Customers can log on to your web site, browse music titles and download them directly to their mobile device. Phone models are now incorporating the MP3 player format which will significantly drive demand. The sound converter will work with existing radio broadcasts that are currently being streamed on the Internet or it can work in new music streaming applications as well.
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